Privacy Policy

1. Introduction

This Privacy Policy explains how Sandy Bay Studios ("we", "our", or "us") collects, uses, and protects your personal information when you use our app, website, and services ("the App"). By creating an account, using Sandy Bay Studios, or enabling certain features (e.g., location services), you consent to the collection and use of your information as described in this Policy.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy is accessible via the App's settings menu and our website.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use collected data to:

• Provide, operate, and improve the App.
• Personalise your experience and show relevant content.
• Enable collaboration, sharing, and social features.
• Communicate with you about updates, features, or support.
• Process payments and subscriptions.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share information:

• With service providers (e.g. hosting, payment, analytics) who help operate Sandy Bay Studios.
• When required by law, regulation, or legal process.
• In connection with a business transfer (merger, acquisition, or sale).
• With other users, when you choose to share your content, pins, routes, or plans.

5. Data Storage & Security

• Your information is stored securely using reputable third-party providers.
• We implement safeguards to protect against loss, misuse, or unauthorised access.
• No system is 100% secure; you use the App at your own risk.

6. International Data Transfers

As Sandy Bay Studios may use cloud services, your data may be transferred and stored outside Australia. We ensure appropriate protections are in place in line with the APPs.

7. Your Rights

Under Australian law, you have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your account and associated data (subject to legal obligations).
• Opt-out of marketing communications at any time.

Requests can be made by contacting us at hello@sandybaystudios.com.

8. Retention of Data

We retain your personal data only as long as necessary to provide our services or as required by law. When no longer needed, we securely delete or anonymise your data.

9. Children's Privacy

Sandy Bay Studios is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will provide notice through the App or via email. Continued use of Sandy Bay Studios constitutes acceptance of the updated Policy.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings or our App's settings menu.

12. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal information.

13. Data Breach Notification

In the event of a data breach that is likely to result in serious harm, we will notify affected users and the Office of the Australian Information Commissioner (OAIC) as required by law.

14. Sensitive Information

We do not collect sensitive information (e.g., health or biometric data) unless explicitly required for specific features. Such data will only be collected with your express consent.

15. Complaints Process

If you have concerns about how we handle your data, please contact us at hello@sandybaystudios.com. If we cannot resolve your issue, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

16. International Users

While this Policy is designed to comply with Australian law, we strive to protect the privacy of all users in accordance with applicable local laws.